The VoIP reality
The myths, the hype and is VoIP now a serious option for business?
We’ll show you the hidden details and how to plan around them.
This guide has been compiled to help decision makers to understand the relevant technologies as they define their strategies.
In this guide we review the typical components and features of an enterprise telephony system.
We then introduce voice over IP (VoIP), the underlying network infrastructure, and then address the various issues one must take into account when designing the network to carry voice.
We conclude by comparing these VoIP solutions to the traditional centralized PBX, but before we do so, we describe advanced applications such as collaboration, presence, customer relationship management and unified messaging.
Simplisity recognizes the challenges of defining a communication strategy that spans multiple domains and this guide is intended to help you with this task.
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