Retain and attract staff
Recruitment: Health Warning!
How much does it costs you to recruit a new member of staff?
A CIPD survey report estimates the average cost of recruitment to be £3,600 per employee, Within that range are senior managers cost £8,000 to administrative, or technical workers £2,000.
Chartered Institute of Personnel and Development:Recruitment, Retention and Turnover Survey, June 06. London.
How much more does it cost to have them fully operational?
The same survey stated the cost of replacing staff when induction (not further technical training) is added to cost of recruitment rises to an average of £8,200 per employee.
Recruiting them may be hard and expensive enough but training them to do the job well within your organisation takes months!
So the whole cost of Y1 produces very little benefit for you.
We can advise on top of the range products to make working life easier. What other people are using now and what's coming shortly.
Which staff are you likely to lose?
Bad News: Your key technical staff and those that manage your systems and interface with your customers and clients.
The best way you can retain and attract staff is by making their working life easier with the right telecoms equipment. Of course, people work for money! It is not the only thing that keeps people in your organisation. If they feel they are working in difficult conditions, compared to others in the sector, they are likely to go.
It is always your best staff that have most choice!
Retain and attract the best by making sure your staff are properly equipped, their hours fit their family commitments and their work is located in the best place. Work is what you do not where you go.
So how can Simplisity help?
We can help you examine a number of questions:
- How to offer flexible working and still retain control?
- Could you expand without opening new premises and still keep your staff supported?
- Do your field staff have the equipment and support they need?
The same CIPD survey (see left) showed that it is administrative, secretarial and technical staff (21.1%) most likely to leave, closely followed by service workers (customer service, sales, personal, protective,) (20%).
Technical staff are the hardest to replace! And it is much harder to command customer/client loyalty and confidence when first line staff are always changing.
What are the factors most appreciated by employees?
Flexibility. This may relate to time and/or place of work. You have heard about the campaign to make working life family friendly well this is what it is all about. Just keeping your staff content and staying ahead.
- Are they using the best telecommunications equipment to keep them in contact?
- Can offsite workers access your internal systems… DIRECTLY?
- Are your staff working harder or smarter?
Call Simplisity right now to work on being in first place for staff retention and recruitment.
Tel: 08700 420 484