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Internet Telephone System for Business

Internet phone System

Having an Internet phone system is what most people talk about when referring to business VoIP. - but is there really any strategic benefit for you? The answer is a resounding yes. VoIP is a springboard for a more agile and competitive business.

Technology is an important part of convergence, of course - the convergence of computing and communications devices, fixed and mobile telephony, and telecoms and IT networks. As a result we can make phone calls over the Internet. We can access all kinds of media on all kinds of devices, and take advantage of lots of other new developments. That’s great, but what’s the business case?

Convergence is probably the single most important step you will make with your business. Eventually it will transform the way you work. You will be able to securely access and use information from anywhere, with any device, at any time. Communications has always been the core of any successful business

Simplisity will help phase your business’s road to Convergence whilst minimising risk and disruption by adopting a phased approach.

What is an Internet Phone System?

Convergence pulls together many strands of your business, along with several different technologies. Voice, Data, Mobile, Internet and hosting services can all be integrated onto a single infrastructure. Built-in intelligence ensures that your most important traffic never gets compromised.

What Products?

Convergence is a blend of many products. To better understand the individual components of a converged infrastructure, please click through the following products. VoIP | IP | Remote WorkingAlternatively, please read on to discover more benefits. You can always follow through to more products at the end.

 
Why Converge?

Having a single coherent platform simplifies the information and communication infrastructure enormously. Not only does it reduce the amount of network devices needed to create the network, but also the cost and resources required to maintain and run it.

Your business will be able to introduce new applications quickly and effectively. It will give you the speed and agility to be more competitive.

Other real benefits are:

Reduced IT management costs: A combined telecoms/IT network requires a single management team using standard tools.

Reduced IT costs: Big savings on your bottom line by reducing multiple services, networks and suppliers.

Business agility: Increases your freedom of access to information. This gives your business scalability as your needs change over time.

Improved business continuity: Enhanced network performance and availability gives your business full 24 X 7 operational integrity. Service Level Guarantees give you peace of mind.

Better control: You will have full visibility for all application traffic and trends. You will truly understand how your customers interact with you. You will have the tools to properly measure your marketing investments.

Improved workforce effectiveness: Flexible mobile working lifestyles deliver measurable gains in productivity, motivation and morale.

Increase your competitive advantage: The sum total of all the above.

Your challenge

The challenge you will face is reaching this converged infrastructure from your existing systems – without sacrificing security, reliability or user experience.
That’s where Simplisity comes in. Our experience, knowledge, approach and influence have helped many organisations to become more flexible and agile.

How to get there?

There are two approaches to converging:

  1. Big Bang: Although this may be appropriate in some circumstances, (e.g. setting up new HQ) switching overnight in one full swoop is usually too disruptive, risky and expensive.
  2. Migrate: Simplisity recommends a gradual and controlled move towards convergence with the ability to realise incremental benefits at each successive stage. Our experience has helped us to develop a series of convergence roadmaps to help you achieve the best returns with lowest risk.

Contact us now for an informal chat or to request further information. We have many white papers. There is further information in the FAQ’s. Please also see the following related products:

Call us right now for more information at Simplisity Tel: 08700 420 484

Getting ready for Convergence

The challenge is how to turn different infrastructures into a consolidated platform – how to turn spaghetti into lasagne.

Simplisity has the experience to help you prepare for Convergence. Below are some typical questions that will undoubtedly need some further thought.

What applications need to be supported - now and in future?
  1. Voice and data convergence.
  2. Mobility management.
Requirements for quality of service and Service Level Agreements
  1. Is full redundancy necessary?
  2. What are the mission critical applications?
  3. Which are real-time sensitive?
Requirements and attitude to security
  1. Balance between cost, usability and security.
Geographic spread of sites - now and in future
  1. Growth plans.
  2. Contingency for closing down sites.
Assessing costs and developing the business case
  1. Do you understand your true network costs?
  2. Extension of physical network assets and amortisation cycle.
What to look for in a supplier

Trust, responsiveness and experience.

You will find it hard filtering through brochures, sales presentations and product demonstrations, to choose the right supplier for your business. Simplisity has worked with all the UK’s suppliers and we know their real weaknesses and strengths. Talk to us about this now.

Simplisity would ask these questions-
  1. Trust - a managed service is a partnership with supplier.
  2. Responsiveness and flexibility.
  3. Track record and experience.
  4. Understanding of customer processes beyond specified requirements.
  5. Financial strength - will they be in business in five years?

For more information contact Simplisity now on Tel: 08700 420 48