ITFN and International numbers…
…answered wherever and whenever you want.
There is a vast array of telephone numbers for inward contact that will help your cost management, generate responses and convey your corporate image. Simplisity will assist you to make the right choice for your specific requirements.
Inbound numbers can offer you:
- Income
- Disaster recovery
- Information and control.
Organisations can invest thousands in marketing, yet not know how many callers hang up because their call isn’t answered in time.
You also get:
- Measurement of advertising effectiveness
- Effective home working
- Information on the caller, ID, where from, when and how long
- Web based statistics
- Diverse routing if your lines break.
What are your options
- 0800: Free to the caller
- 0845: Local call - and you get paid for every call you receive
- 0844: 5p - and you get paid for every call you receive
- 0870: National call - and you get paid for every call you receive
- 0871: 10p - and you get paid for every call you receive
- 0900: 12p to 150p - and you get paid for every call you receive.
0800 Freephone (Also 0500 and 0808)
A Freephone service is one of the most powerful sales and marketing tools available to your organisation. It is a proven fact that Freephone numbers can generate up to three times more business than conventional numbers.
Simplisity’s Freephone Service enables you to deploy Freephone numbers in highly flexible and cost-effective ways, using them to give your clients/customers and prospects fast and easy contact.
If you already have a Freephone number and want to benefit from our exceptionally competitive tariffs. please contact us. It couldn’t be easier. Billing is per-second. There are no upfront call costs and no commitments. You only pay for the calls you receive.
Freephone Numbers are ideal for:
- Businesses with a direct sales or order taking department
- Businesses that offer premium customer care to high value customer groups
- Business wanting to increase response to marketing campaigns
- Charities and organisations operating cause-related help lines e.g. NSPCC, Childline.
The benefits can be:
- Extend your geographical reach and increase market share by providing easy access
- Maximise selling opportunities and generate new revenue
- Strengthen your customer loyalty by improving your customer service
- Track the effectiveness and return on investment from marketing campaigns
- Fully itemised bills to track the volume and nature of calls
- Utilise intelligent call routing and call management tools
- Access online statistics to report on your calls
- Paying for your customers calls can increase sales and loyalty by 150%
- You can give your business a national image and reach many more customers without having to invest in local premises and staff Freephone Numbers
- You can increase response to marketing and lead generation campaigns
- You can eliminate resistance to calling and remove a barrier to sale.
0844 and 0845 Local Rate Numbers
A Local Call service enables people to call you from anywhere in the UK for the price of a local call, making your business as easy to reach as any local company. Use a number from our range of Local Rate numbers or take advantage of Number Portability to move your current number from BT and other providers.
Our networks will then deliver calls to your chosen destination - call centre, sales team or service desk. Callers only pay the cost of a local call (included on their normal bill) while you benefit from a competitive per-second rate for the calls you receive.
Local Rate Numbers are ideal for:
- Businesses with a direct sales or order taking department
- Businesses selling to other businesses where the cost of a call is not a deterrent
- Businesses providing customer service, help, care or advice lines where the call cost is not a deterrent
- Any organisation wanting to recruit members.
The benefits can be:
- Give people easy, low cost access to your business, regardless of their location or yours.
- Increase the effectiveness of marketing campaigns and generate higher quality leads (the small charge involved helps to deter casual callers)
- Portability. You can site or move your call centre or service desk anywhere in the UK - if it moves, the number stays the same
- Fully itemised bills to track the volume and nature of calls
- Reducing the level of hoax or unwanted calls compared with Freephone numbers
- Helps reduce the resistance of potential callers from calling
- Add value by establishing help lines, information and customer service lines.
0870 and 0871 National Rate Numbers
A National call service enables people to call you from anywhere in the UK for the price of a national call, giving your business nationwide coverage without investing in a local branch network.
Simply use a number from our range of National Rate numbers or take advantage of Number Portability to move your current number from BT and other providers. Our network will then deliver calls to your chosen destination - call centre, sales team or service desk. Callers only pay for a national call. You can receive a percentage of the revenue generated by the call.
National Rate Numbers are ideal for:
- Businesses or organisations wanting to establish a national presence on a single number
- Businesses wanting to fund telephone customer support (e.g. timetable information or technical help desks) or customer fulfilment (e.g. brochure or CD ROM)
- Businesses selling low margin products and services e.g. booking lines for travel, theatre.
The benefits can be:
- Give people fast and easy access to your business via an easily remembered number
- Increase the effectiveness of marketing campaigns and generate higher quality leads (call charges are sufficient to deter time wasters)
- You can operate or site your call centre or service desk anywhere in the UK - if it moves, the number stays the same
- Fully itemised bills to track the volume and nature of calls
- The ability to earn an agreed portion of the revenue generated from the calls
- Giving your business a national image and reach many more customers without having to invest in local premises and staff.
0908 Premium Rate Numbers
A Premium Rate call Service enables you to distribute business information services to a far wider audience - whether that's your core business or simply part of your customer service operation - without the operational billing overheads this normally means. You have an opportunity to generate more revenue from the services you provide.
Simply use a number from our range of Premium Rate numbers or take advantage of number portability to move your current number from BT and other providers. We'll then route calls to your designated destination - a call centre, or helpdesk. Callers are charged via their normal telephone bill and we pass a substantial proportion of this charge to you.
Organisations typically use Premium Rate to offer a specific business service such as insurance or tax consultancy, IT services or stock market information.
- Callers have fast and easy access to your business information services, at assured levels of quality and reliability
- Charging flexibility means you can choose from a range of per minute rates
- Increase the efficiency (and cost-effectiveness) of marketing campaigns by using Premium Rate numbers for advertising response capture, competitions and games
- Supplied directly over dedicated lines or indirectly over your existing lines
- Fully itemised monthly statements show breakdown of calls received by Premium Rate number, date, time and duration.
Premium Rate Numbers are ideal for Companies who offer:
- Professional Information services
- Technical help lines e.g. computer software
- 24 hour help lines
- Ticket booking lines
- Internet service providers
- Competition lines
- Voting lines
- Order lines.
The benefits can be:
- Revenue generation - you earn an agreed portion of the revenue generated from each call
- Customer Relationship Management: Our flexible routing options and additional contact centre solutions mean that all calls can be answered
- Cost Savings revenue share from the calls can be used to help fund telephone support services and campaign fulfilment such as glossy brochures, videos and CDs etc.
- Higher response rates and increased customer satisfaction
- Your customers dial a single number from anywhere in the UK
- Calls are distributed efficiently and professionally with intelligent call routing
- Call volumes and patterns can be monitored using detailed management information - especially useful for tracking the success of marketing campaigns.
International Freephone
An International Freephone service enables you to advertise Freephone numbers in over 30 countries and have the calls answered here in the UK or any other country you designate. The service offers as much flexibility as your growing business needs, with a local Freephone number customers can use to call day or night worldwide. All they have to do is to dial your local Freephone number and the call is automatically routed to the country where you wish to receive the call.
With International Freephone you can be confident that your business is gaining the benefits of a truly global service at extremely competitive rates. Furthermore, your company will benefit from a local-global-local business model with one network, one business partner and one global contract .
The benefits can be:
- Competitive pence Per Minute Rates
- Cost Effective Volume and Term Discount Schemes
- Fully Itemised Billing
- Available from 31 countries world-wide
- True end-to-end control and management.
New technology can make a really big difference to your effectiveness. Call us right now for more information at Simplisity Tel: 08700 420 484