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FAQ’s 08XX numbers

Q: Are all 08XX and 09XX networks the same?

A: They offer similar facilities and functions. Some are better placed to handle higher volumes at certain times. The income generated and the on-line tools you use also differ.

Q: I have an existing 08XX number; can I transfer this to you to manage?

A: 95 times out of 100 the answer is yes. Simply let us know your existing number and we can check to see what your options are for an alternative network.

Q: I understand that OFCOM are changing the pricing of 0870 numbers. Is this correct?

A: Yes it is correct. From January 2008 the cost to call an 0870 number will reduce from around
8p per minute to the same rate as calling a standard UK local or national call (01 or 02).

Q: How can I use these numbers to measure different marketing campaigns?

A: The easiest way would be to have a different number for each campaign. You could measure the volume of calls to that number. Another great way is to use the same number but in different geographical areas and again, we can measure the volume and responses by understanding where the calls originate. The information you get will be customised around your campaign. These are just a few of the many ways… call us for some free ideas.

Q: How long does it take to get an 08XX number?

A: We can get them for you almost instantaneously. Call us now if you have something in mind.

Q: Can you get me a nice number?

A: Absolutely. It is our size that gives us access to nice numbers, not all companies can do this.

Q: Is it true that 0800 numbers generate more business or are you just saying that to sell more?

A: Studies by OFCOM and other leading consultancies regularly prove that 0800 numbers increase calling rates by up to 30%. This is especially prevalent in the in the Business to Consumer market.

Call us on 08700 420 484 and let us advise you on the best alternatives for you, or click here and send us an email and we'll get back to you.